By accessing our website and booking services with Book Jaisalmer, you agree to comply with the following Terms & Conditions. These terms are designed to ensure a smooth, transparent, and enjoyable travel experience for all customers using our services.

1. Booking Confirmation

All bookings made through Book Jaisalmer are subject to availability and confirmation. A booking is considered confirmed only after receiving the required advance payment and an official confirmation from our team through call, message, email, or WhatsApp communication.

2. Payment Policy

Depending on the selected package or service, partial or full advance payment may be required at the time of booking. The remaining balance, if any, must be paid before the commencement of the trip or during the tour as communicated by our team. Failure to complete payment may result in cancellation of services.

3. Cancellation & Refund Policy

Cancellation charges may apply depending on the package type, travel season, and cancellation timing. Refunds, where applicable, will be processed within a reasonable timeframe. Certain bookings during festivals, peak seasons, or special events may be non-refundable as per partner and operational policies.

4. Changes in Itinerary

Book Jaisalmer reserves the right to modify tour itineraries, accommodations, or activity schedules due to weather conditions, government regulations, operational requirements, natural disasters, or unforeseen circumstances. In such situations, we will make reasonable efforts to provide suitable alternatives whenever possible.

5. Travel Responsibility

Travelers are responsible for carrying valid identification documents, following local laws and regulations, and taking care of their personal belongings during the trip. Book Jaisalmer shall not be held responsible for loss, theft, injuries, delays, accidents, or circumstances beyond our direct control during travel or activities.

6. Desert Safari & Adventure Activities

Activities such as camel safari, jeep safari, quad biking, camping, and other adventure experiences are subject to weather conditions and safety guidelines. Guests are required to follow all instructions provided by guides, drivers, and staff members to ensure a safe and enjoyable experience.

7. Hotel & Camp Policies

Hotels, resorts, and desert camps associated with Book Jaisalmer may have their own policies regarding check-in and check-out timings, food services, extra guest charges, damages, and other operational matters. Guests are expected to respect and follow the rules of the respective properties during their stay.

8. Pricing

All package prices and service charges displayed on the website are subject to change without prior notice depending on availability, seasonal demand, government taxes, fuel costs, or operational factors. Final pricing will be confirmed at the time of booking confirmation.

9. Intellectual Property

All content available on the Book Jaisalmer website including text, images, graphics, logos, designs, and branding materials are the intellectual property of Book Jaisalmer and may not be copied, reproduced, or reused without prior written permission.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our services or website shall be subject to the jurisdiction of the courts located in Jaisalmer, Rajasthan.

11. Contact Information

For any questions regarding bookings, policies, legal matters, or customer support, you may contact Book Jaisalmer through the contact information available on our official website. Our team will assist you with the required information and support.